Privacy Policy
This Privacy Policy explains how Fomonest (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website (www.fomonest.com
) or purchase our products.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information You Provide Directly
We may collect the following information when you interact with Fomonest:
Contact Information: Name, email address, phone number, shipping and billing address
Account Information: Username and password (if you create an account)
Purchase Information: Order details, transaction history, and payment information (payment details are securely handled by our payment processors and are not stored on our servers)
Preferences: Product interests, newsletter subscriptions, product reviews, and communication preferences
b. Information Collected Automatically
When you visit Fomonest, we automatically collect certain information, including:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, clicks, referral sources (such as TikTok, Facebook, Google, etc.)
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience (see Section 4)
c. Information from Third Parties
We may also receive information from:
Social Media Platforms (e.g., TikTok, Facebook, Instagram) if you interact with our ads or log in through those platforms
Service Partners such as email platforms, analytics providers, and shipping carriers
2. How We Use Your Information
We use your information to:
Process Orders: Complete payments, ship products, and manage returns or refunds
Customer Support: Respond to your inquiries and provide assistance
Personalization: Recommend products and show content based on your activity
Marketing & Promotions: Send newsletters, exclusive offers, and updates (you can unsubscribe at any time)
Analytics & Optimization: Improve our website, ads, and customer experience
Security & Fraud Prevention: Protect our business and customers, and enforce our Terms of Service
3. How We Share Your Information
We may share your personal information with:
Service Providers: Payment processors (e.g., Stripe, PayPal), shipping companies, email services, analytics platforms
Legal Authorities: When required to comply with legal obligations, court orders, or government requests
Business Transfers: In case of a merger, acquisition, or sale of all or part of our business
With Your Consent: When you explicitly agree to share your data (e.g., promotions, giveaways, or surveys)
We never sell your personal data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on Fomonest.
Types of Cookies We Use
Essential Cookies
Required for basic site functionality, such as shopping cart and secure login.
Performance Cookies
Help us understand how visitors use our site (e.g., Google Analytics).
Advertising Cookies
Used to show relevant ads on platforms like Meta (Facebook & Instagram), TikTok, and Google.
You can manage or disable cookies in your browser settings at any time.